Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

In addition to these implied consumer guarantees, Dunlop Flooring, a division of Primary Flooring Pty. Ltd, guarantees our carpet and hard flooring underlays for the life of your flooring.

If you would like full details on our guarantee, then please contact us here or click the link below.